Viking Pool Cue Lifetime Warranty
 
Schmidt Billiards and Game
Rooms is authorized Viking cue dealer. Please be aware that ..."pool
cue lifetime
warranty applies to Viking cues purchased from an authorized Viking
retailer or distributor and must be accompanied by a copy of the
original sales receipt from the authorized Viking dealer"...
Viking Pool Cue Lifetime Warranty
Viking pool cues are meticulously handcrafted in the U.S.A. from the
finest materials and subject to the strictest quality control standards
to bring you the best cue in the industry.
Viking Cue Mfg., Inc. warrants against warpage and all components of
the cue for the life of the product, but excludes replaceable parts such
as the tip, ferrule, finish, wrap, and bumper. Viking cues covered by
this warranty will be repaired or replaced without charge.
In the unlikely event your Viking cue has a defect, you may contact
Schmidt Billiards and Game
Rooms or Viking Cue Mfg., Inc. directly at (800) 397-0122 for
instructions. Please check below
Viking Pool Cue Lifetime Warranty Handling Instructions
here on this page.
This pool
cue lifetime warranty applies to Viking cues purchased from an authorized
Viking pool cue retailer or pool cue dealer and must be accompanied by a copy of the
original sales receipt from the authorized Viking dealer. The warranty
is non-transferable and all claims are resolved at the discretion of
Viking Cue Mfg., Inc.. Viking does not warrant its cues against any
damage caused by third parties.
This pool cue lifetime warranty is void if your Viking cue has after-market products or
if it has been subject to mishandling, abuse, or worked on by an entity
other than Viking Cue Mfg., Inc.
Side Pressure
Viking pool cues are built to withstand enormous pressure applied as a
result of straight-line impact through the cue. Wood pool cues,
regardless of the joint style, are not built to withstand side pressure
that can be applied or occur in a number of ways including leaning the
pool cue against a wall and the pool cue hitting the floor as a result
of having been dropped. Side pressure, no matter how insignificant, can
cause an interior fracture that may or may not initially compromise the
finish of the pool cue. Over time an interior fracture will ultimately
reach the surface of the pool cue and show a visible crack or break.
Normal use of the pool cue can compound a fracture. Damage as a result
of side pressure, whether intentional or not, is never covered under
warranty.
Chalking
Chalking a brand new Viking pool cue constitutes acceptance of that
cue in the condition in which it was received.
Viking Pool Cue Lifetime Warranty
Handling Instructions
Ship your Viking pool cue to:
Warranty/Repair Department
Viking Cue Mfg., Inc.
2710 Syene Road
Madison, WI 53713
We suggest you use UPS or Federal Express so you are able to obtain a
tracking number and insurance. Please package your pool cue for repair
carefully so as to avoid damage during shipping.
Be sure to include a note with:
- your first and last name
- physical (shipping) address
- daytime telephone number
- instructions for what it is you want done or repaired
- a copy of your original receipt of sale (for warranty claims
only)
For more on Viking Cues please check links
on this site. For
pool cue repair and
cue tip repair please visit
Pool
Table Service.
For
home game rooms and
billiards supplies
visit our main
billiards store site.
Thank you for your visit.
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